For title & escrow
How Title Companies Choose a Notary Signing Service
A signing agent is the last person your borrower sees before a loan funds — so the signing service you choose directly affects your closings, your liability, and your reputation. Here are the criteria the best title and escrow teams use to evaluate one.
1. Vetting and credentials
Every agent at the table should be NNA-certified, background-checked, and E&O-insured — and those credentials should be verified before each job, not just at signup. Ask how lapsed credentials are handled. A service that auto-blocks expired agents protects you from liability.
2. Turnaround time
How fast is an agent confirmed? Sequential calling down a list wastes hours. Services that alert every qualified agent at once and confirm in ~30 minutes keep your closings on schedule.
3. Backup when an agent cancels
Cancellations happen. The question is what happens next. The best services automatically re-offer the job to other covering agents instead of leaving your team to scramble for a replacement at the last minute.
4. Document handling
Loan packages change. Look for secure upload, automatic delivery to whoever is assigned (including a backup), and version control so no one ever signs a stale package after a lender re-send.
5. Visibility and tracking
You and the borrower should be able to see real-time status — confirmed, en route, complete — without calling for updates. Live tracking cuts down on status emails and surprises.
6. Transparent, flat pricing
Watch for surprise trip fees, minimums, and contracts. A flat per-signing rate with simple card/ACH payment is easier to budget and reconcile.
7. Coverage and communication
Do they actually staff your areas, and can you reach a real person when something is urgent? Honest coverage (no overpromising) and responsive support matter more than a flashy portal.
How Inksent measures up
Inksent dispatches only vetted, NNA-certified, background-checked, E&O-insured agents — re-verified before every job — confirms most signings in about 30 minutes, automatically re-offers a cancelled job to other covering agents, re-routes documents so no one signs a stale package, and gives you live tracking. From $200 per signing ($250 for purchases), no contracts or minimums. See it in action or place an order below.